Hively Customer Satisfaction Survey
8627 people are happy with our customer service

I'm not in the USA, can I still order from you?

Certainly! We welcome customers from all around the world. Here's how it works:

  1. Location and Currency: We're based in the UK but our prices are in US Dollars (USD $). No worries, though! Your card provider will automatically convert the USD amount to your own currency when you see it on your card statement.
  2. Estimating Your Costs: To get an idea of how much your order will cost in your currency, you can use a handy currency conversion website like xe.com. It should give you a pretty good estimate, although keep in mind that exchange rates can fluctuate, so it might not be the exact amount.
  3. Possible Card Fees: While most customers won't encounter any issues, some card providers may apply a small fee known as a cross-border surcharge, fee, or foreign transaction fee. In most cases, this fee is quite minimal. To be fully informed, we recommend getting in touch with your card provider to check if any such charges apply.

We're here to make your shopping experience smooth, regardless of where you're located. If you have any more questions or need assistance with your order, please feel free to reach out to us. We're happy to help!