The skill sets for doing general transcription are basically fast and accurate typing; stellar listening skills; and efficient, effective researching. The researching side I'm fine with and the typing side I'm always improving on. But the listening and recalling lines of spoken dialogue set I'm having trouble with taking to the next level. I can do it well but only can remember about five to eight words of someone's speaking at a time. What downloads can I use to help sharpen my ability to remember what someone says in bigger chunks and then recall it quickly and accurately to type it out? Thanks.