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Hypnosis Downloads Help Center

Welcome to our Help Center

Happy Customers

The Help Center is here to help you with any problems or questions you might have about us and our products. Please use the links below or menu on the right to access the different sections of help available. We've displayed 4 common help questions below.

Frequently Asked Questions

Check out our in-depth FAQ here

Growth Zone

Please see here for help with the Growth Zone (you'll need to be logged in).

How do I get a download?

Simply click on either of the buttons at the bottom of a download page. (Example: Building Self Confidence).

Add to Cart Button This button: will add the download from the page you are on to your shopping basket and allow you to continue shopping and adding more downloads until you have got the ones you want.
Proceed to Cart Button This button: will allow you to buy all the downloads currently in your basket, with the appropriate discounts for the number of downloads you have chosen.
Cart Icon This button: that you can see at the top right of every page, will allow you to view the downloads currently in your shopping basket.

How do I save an audio download or script to my computer?

It's important to save the audio or script to your computer as our links expire within 14 days of purchase. Here's how to save them to your computer:

From your Purchase History in the Growth Zone or Member's Zone

  1. Log in to your account and click on the link to Purchase History in the right -hand menu on your home page. To get to your home page, click the Growth Zone or Member's Zone menu bar at the right-hand side of any page. Alternatively, select Purchase History from the drop-down menu.
  2. Find the download/script title you would like to save then either:
    1. Left-click on the title and a box should pop up asking if you want to open the download or save it, select save then click ok; or
    2. PC users : right-click, MAC users : ctrl-click or command-click on the download title. A mini menu will come up - select 'Save Target As', 'Save Link As' or 'Save As'.
    3. Note: If you've bought a bundle or Perfect Partner click on the links below the bundle/Perfect Partner title.
  3. If you can choose which folder on your computer you want to save the audio or script to, your My Documents folder - for mp3 audio downloads, your My Music folder (normally in My Documents) - would be the best option.
  4. The audio or script will take a few minutes (depending on your internet speed) to save to your computer.
  5. Repeat steps 1-2 for each of your titles (if you have purchased more than one).

From the Download Center (this is where you're taken when you click the link in the order confirmation email you receive after placing your order)

  1. Once you're in the Download Center (see our FAQ if you need help with this), scroll down to the bottom of the page and you will see your audio/script title(s) in the red box(es).Then either:
    1. Left-click on the red box and a box should pop up asking if you want to open the download or save it, select save then click ok; or
    2. PC users : right-click, MAC users : ctrl-click or command-click on the download title. A mini menu will come up - select 'Save Target As', 'Save Link As' or 'Save As'.
  2. If you can choose which folder on your computer you want to save the audio or script to, your My Documents folder - for mp3 audio downloads, your My Music folder (normally in My Documents) - would be the best option.
  3. The audio or script will take a few minutes (depending on your internet speed) to save to your computer.
  4. Repeat steps 1-2 for each of your titles (if you have purchased more than one).

How do I play a download on my computer?

Once you've saved the file to your computer, simply double click on the file which should be in your My Music folder (you'll find this in your My Documents folder). Or, if you like things in steps...

1) Buy download
2) Save download to your computer
3) Double click on the file to open and play it

Your computer almost definitely already contains the software program you need to play the download, but if you don't you can download it for free.

Some customers have had problems using Real Player with the downloads, because Real Player treats them as shorter than they really are and so stops playing early. Windows Media Player has no such problems.

How can I burn a copy of my hypnosis download onto CD?

There are many different pieces of software you can use, but the latest version of Windows Media Player will convert mp3's and burn them onto your CD in the right format for playing on any CD player. You can download Windows Media Player free here.

One thing to note - a blank CD is also known as a CD-R. This is what you need to burn an audio CD. If you have a CD-RW, it will not work. You can check what kind you have on the CD itself as it's usually stated in large letters.

For more information on how hypnosis works and how to use our downloads, see the Hypnosis Downloads FAQ.