Image Image Image Image

How do I cancel my account?

Although we hate to see members leave the Growth Zone, we understand that sometimes circumstances require it.

To cancel your membership:

  1. Make sure you're logged into your Growth Zone account
  2. Go to My Profile then click Edit my account details:

Edit Account Details

  1. Click on Growth Zone then click Cancel Growth Zone Subscription:

Cancel Growth Zone Subscription

  1. You'll see a confirmation message on the screen (in a pale yellow box). At Subscription Status you'll see the number of credits you have left and when these will expire - don't worry, if you need more time to use them just get in touch with us!

Growth Zone Subscription Cancelled

  1. You should get two emails - one from WorldPay confirming that your FuturePay agreement (monthly payment agreement) has been cancelled; and one from us confirming that your Growth Zone account has been cancelled.
  2. After your Growth Zone membership has expired, your account will downgrade to a free Member's Zone account where you can still view and download your purchase history, and use your wish list.

If you have any queries, please contact us.