Help Even the Most Complex Clients with Conversational Uncommon Hypnotherapy
Become fluent in indirect hypnotic language and discover how to sidestep the tricky resistances of the conscious mind
If you're a hypnotherapist, you already know how useful hypnosis is, particularly for anxiety, complex clients or emergency cases.
And if you're a psychotherapist, counsellor, coach, or other practitioner, you probably want to know what all the fuss is about.
Despite its, shall we say, 'unusual' reputation, hypnotherapy is simply a way of tapping into the way the mind already works.
And because you're working with what nature provided, it's much easier to help people adopt more useful ways of living.
But there is more than one way of going about hypnosis.
And not only that, but the 'therapy' part of 'hypnotherapy' right is just as important as the hypnosis itself.
That's why we have refined more than twenty years of experience delivering hypnosis training into Uncommon Hypnotherapy an online training course both for practitioners learning hypnosis for the first time and for hypnotherapists who are interested in the Uncommon way of doing hypnotherapy.
Hypnosis is the language of hidden 'inner' experience
Learning about hypnotic communication, with all its intricacies, really is learning a new language - the language of hidden human experience; the real truth behind what people say and do. And when you become fluent in conversational hypnosis, you gain access to this hidden world.
But it has to be the right sort of hypnosis
These days, hypnosis is often dumbed down into 'speak softly and order people around', but it wasn't always like that. The teachers within tribes, communities, and societies have always understood how to talk so people will listen. And absorb.
So, true hypnotic language isn't 'close your eyes and do as I say'. True hypnosis is subtle and indirect language that can be blended into any situation and works artfully with the unique qualities the client brings with them. It's deeply respectful because without that respect, it won't work.
Learn to be an artist, rather than painting by numbers
Many hypnotherapy courses will load you down with dozens - if not hundreds - of different inductions. And while scripts can be useful, we need to move beyond that stage quickly if we are to help the greatest number of people.
With the Uncommon Hypnotherapy course, you'll become fluent in hypnotic language so you can hypnotize anyone in the best way for them to be hypnotized, according to their own unique personality and experience.
See 'behind the curtain' of human behaviour
The 'Uncommon' psychology you'll learn from this course will illuminate much more of human behaviour that may have previously seemed weird or unpredictable.
You'll know which approach and techniques will work best with your client's problem, upping your success rate and making you a much more confident therapist.
You'll be able to fine-tune your communication to get the outcomes you want in both the therapy room and your own relationships.
That's the real beauty in Uncommon Hypnotherapy. And as a bonus, you'll gain much greater control over your own emotional state, too.
Quickly develop confidence in your therapeutic abilities
Learning conversational, indirect hypnosis is like speaking a language fluently instead of using a phrasebook. If you have a phrasebook, you can get relatively far in a foreign country. You might be able to book a hotel for the night. But as soon as someone asks, "Do you want a view of the river?", you're totally lost. When you speak the language fluently, it's natural and easy to respond.
Access your own unconscious resources
Because the skilled hypnotherapist goes into trance along with their client, they gain access to the full creativity of their unconscious mind.
Ask any therapist who has been able to confidently use hypnosis for any length of time. They'll tell you that even if they are unsure of how to help a client, the ideas start to flow once the deeply relaxed phase of hypnosis begins.
The values and experience behind Uncommon Hypnotherapy
Uncommon Hypnotherapy is the brainchild of experienced hypnotherapy trainers Mark Tyrrell (that's me) and Roger Elliott
For ten years, Roger and I taught a solution-focused hypnotherapy diploma at Brighton University in the south of England, before moving our training business online in 2008 in order to reach a worldwide audience.
Roger and I are also the co-founders of Hypnosis Downloads, the world's busiest hypnosis site. Thousands of hypnotherapists buy our scripts every year, and most are repeat customers. And more than 10,000 practitioners subscribe to my therapy skills newsletter Clear Thinking.
Roger and I work hard to create down-to-earth, simple, and (hopefully) humorous training courses. Our core values:
- We believe in evidence-based psychology and steer well clear of fads.
- We believe in respectful, positive, solution-focused therapy.
- We believe in working in partnership with our clients, helping them draw on the unique resources and skills they already possess.
- We know that most therapists need less complexity and more clear 'organizing ideas' to be effective and confident.
Uncommon Hypnotherapy goes way beyond teaching techniques or inductions
In the Uncommon Hypnotherapy course, you'll learn why the hypnotic state is the optimum state for learning and for changing thinking and behaviour. Based around indirect 'Ericksonian hypnosis', the course will give you highly flexible hypnotic language skills.
At the end of the Uncommon Hypnotherapy course, students will know more about hypnosis than the majority of practicing hypnotherapists. Why? Because they will understand the central role of hypnosis in directing human psychology.
Five things you'll love about Uncommon Hypnotherapy...
1) Learn how to speak conversational hypnosis
Hypnosis is often dumbed down and explained as speaking softly and ordering people around, but that's missing the point almost entirely. True hypnotic language isn't 'close your eyes and do as I say' but artful, subtle, and indirect.
2) Artfully use hypnosis without scripts
With your new in-depth knowledge of psychology, you'll know exactly what approach and techniques to use with your clients. No need to find a script that fits the client's problem because you'll be able to use hypnosis to treat each client as an individual.
3) Know how to apply hypnosis to a wide range of psychological problems
Uncommon Hypnotherapy comes with 7 short ebooks + 7 videos (we call them Hypnosis Blueprints) written by Mark on how to treat a range of psychological problems with hypnosis. The titles include low self-esteem, anxiety, stress, and hidden conditioning.
4) Watch recorded hypnosis sessions
Being a fly on the wall, watching techniques being performed, is a great way to learn. That's why Uncommon Hypnotherapy contains several live recordings of hypnosis sessions for you to watch. We've also subtitled the videos with what the hypnotherapist is thinking as he or she speaks, so you'll get an even greater insight into how these approaches are constructed and delivered.
5) Receive a pack of course materials to keep at home
While we'll give you access to watch and complete the course online, if you opt for the physical version of the course, you'll also receive your course workbook and a pack of DVDs that will look good on your bookshelf.
What's inside the Uncommon Hypnotherapy course
1) 3 hours of hypnosis workshop video
Basic hypnosis courses teach students how to use pre-written hypnosis scripts. This course teaches you how to integrate the language patterns and techniques into your everyday conversation - no scripts required. You will learn how to confidently hypnotize someone and communicate with their unconscious mind as naturally as you would chat to a good friend.
2) Live client session videos of hypnotherapy for severe anxiety
Watch Mark Tyrrell treat a woman for severe anxiety stemming from a violent relationship. This subtitled video includes a follow up session one week later where the client talks about what has improved and why. This is an instructive example of Uncommon Hypnotherapy in action, with the use of fascinating language patterns, metaphors and stories.
3) 9 therapy technique training videos
These short instructional videos were shot with actors to ensure clear communication of the skills being taught. Including voiceover audio and onscreen explanations of what is happening, these videos are a new, cutting-edge therapy training tool.
4) Two one-hour Q&A calls (only available for this launch period)
The Q&A calls are my favourite part of the course. They are a completely different way of learning that seem to help consolidate everything you have learned. And there's something about the live call that makes it all more real somehow. Plus, other people will ask the questions you didn't know you had, adding tremendously to the value of the course.
5) 8 audio lectures on Uncommon Hypnotherapy, with transcripts
As well as the Uncommon Hypnosis DVD, which contains 3 hours of hypnosis workshop video (that you can also watch online), you get 8 hypnosis lectures given by Mark and Roger and covering:
- How hypnosis is central to understanding human psychology
- Structured hypnotic inductions
- Self-hypnosis and how to help yourself
- Hypnotic language
- Anchoring and pattern matching
- Ways to communicate with a person's unconscious mind
- Enhancing hypnotic communication
- Your client's Primal Human Needs and how to use hypnosis to help meet them.
The self-study pack is supported by additional audio, articles, assignments, and tests, all deepening your insight into hypnosis and how you can use it to help others.
6) Subtitled demonstration videos
We've subtitled commentary at points throughout the live demonstrations so you know exactly what the hypnotist is thinking as he or she uses different techniques. As well as observing hypnotic phenomena like eyelid catalepsy and hand levitation, you'll understand how they come about, how to create phenomena, and how they can be used to further therapeutic goals.
7) The 121-page workbook
Guiding you through the Uncommon Hypnotherapy video is our 121-page booklet (sent to you by post if you opt for the physical version, and also available online in PDF format) there for resources and reference. It has transcripts of the video and audio lectures, so if you're more of a reader than a watcher or if you just need to check something, then the book is there for you. Be sure to tick off your learning checklist as you go!
8) How to approach specific issues with hypnosis: 7 ebooks and over 2 hours of video
While every client is different, there are certain approaches that work very well for certain conditions. Our 7 Hypnosis Blueprints (ebook + video guides) will guide you through psychotherapeutic approaches you can use to help your clients (or yourself!). Learn how to use hypnosis to...
- Overcome procrastination
- Perform at the 'alpha' level
- Understand yourself and others
- Build self-confidence
- Overcome fear and anxiety
- Eradicate hidden conditioning
- Be more persuasive and influential.
9) Peaceful Moments hypnosis inductions with marked-up scripts
Peaceful Moments is our popular program that hypnotically leads the listener into a deep and restful trance state using four different inductions, each around 15 minutes long. We'll give you the annotated scripts, as well as the audio program, so you can see what techniques and effects are being used in the language. Feedback from our students over the years has shown this is a very effective way to learn.
Still not sure what hypnosis is?
Uncommon Hypnotherapy is... subtle and indirect
- The difference between old-style, authoritarian, 'you are getting sleepy' hypnosis and modern, indirect, Ericksonian, 'conversational' hypnosis.
- How to get around resistant types.
- The remarkable power of expectation and how to harness it in therapy.
- How to embed suggestions in conversation.
- How expectancy creates post-hypnotic suggestion or pattern matching.
- The perfect amount of eye contact for maximum believability.
- How your emotional state filters incoming information and how you can use this.
- How to influence without bossing people around.
- How to use presupposition to create a new psychological blueprint.
Uncommon Hypnotherapy is... word magic
- How to create therapeutic post-hypnotic suggestions.
- Why telling people they are wonderful doesn't work and what to do instead.
- How to use 'sleight of mouth' to get your message considered.
- How to give people choice but still get the outcome they need.
Uncommon Hypnotherapy is... deep insights into the human mind
- The fundamental principle of unconscious pattern matching and the insights it gives us into emotional problems – such as phobias or addictions - and all human behaviour.
- Razor-sharp insights into the function of the unconscious mind and how it developed.
- What the conscious mind is best for and what to leave to the unconscious.
- When focusing on problems can make things worse and how to focus beyond the problem.
Uncommon Hypnotherapy is... performance-maximizing knowledge
- Immediately get beyond the 'reading scripts' stage where so many hypnotherapists get stuck.
- Why the imagination is as powerful as reality – and how to use this in hypnosis.
- Why learning hypnosis is the quickest way to solve problems or improve performance.
- The different types of trance and how to spot them in others.
- How to maximize your success hypnotizing others.
- Demonstration of arm levitation phenomenon and why it happens.
Uncommon Hypnotherapy is... the real deal (no scripts necessary)
- The reason for the old watch-swinging technique – why it worked (sometimes!).
- Find out what hypnosis actually is and how it is connected to the REM (Rapid Eye Movement) state of sleep.
- Why catalepsy (paralysis) occurs in hypnosis and how to encourage it.
- Different ways of entering hypnosis – progressive relaxation or the shock tactics of stage hypnosis – and why these use the same mechanism.
- Why you must be flexible to use hypnosis well.
- Milton Erickson's utilization principle of changing the approach to fit the subject – so you can be successful with anyone.
- Demonstration of a naturalistic induction – the utilization principle in action.
90-day money back guarantee
If you're not happy with the quality of Uncommon Hypnotherapy, just let us know within three months of purchasing it and you will get a full refund. We have such faith in our products that we're happy to offer this 90-day guarantee period for all of them.
Testimonials from previous delegates
These testimonials come from happy customers who bought our Hypnosis Unwrapped course. Uncommon Hypnotherapy contains all the content from Hypnosis Unwrapped, as well as a lot more information and training.
I loved this course. Thanks so much. Mark, I love your ease with words - your grace with language and your ability to hone in on just what your clients need. That's what I got most out of the course... how much more effective the process is when you throw away the script and listen to the client from the heart and head!
I've been doing intuitive readings for years via email and in person, and have had many clients tell me that something I said - or wrote - prompted tremendous change. Yet I still struggled to write a "perfect script" during my hypnosis sections and healing groups. Not any more. Thanks for opening my eyes to a "new way." I am inspired by you (and Roger) as much as by the material itself and have made it my goal to develop the same conversational facility in hypnotherapy that you have over the next year or so.
I've had many hypnotherapy teachers over the year and always left the course feeling that something was missing, prompting me to read endlessly on my own. You were the first one to make me sit up and say, "YES! This is the way." I'm working on my healing group flyer now and am inspired to move away from intuitive readings/alternative healing towards hypnosis largely thanks to all of the seeds that you planted. Kudos!
My degree in Psychology is from the University of Tulsa, and I have been a Reiki Master Teacher since 2007.
I am as passionate about hypnosis and the unrealized potential of the mind as your practitioners, and I was delighted to find a course that gives a comprehensive explanation of what hypnosis is, with lots of supplementary materials to expand the course content, and with several demonstrations that show clearly the techniques being taught.
I look forward to reviewing the materials, both on-and off-line, and applying my new knowledge with my clients.
I have just completed the course, and have LOVED it. I found having finished the one before this (Uncommon Hypnosis), helped tremendously with completing this course more quickly than I anticipated, so that's great. It means I've retained the information from the first course, which this one reflected upon.
I'm very pleased and very happy with the courses through Uncommon Knowledge. I found the courses so professional, interesting and informative. Again, I love being able to watch the videos or listen to the MP3's, and pause or stop them to write notes, or go back over. I truly feel it's a better way to learn, as opposed to a classroom where even an outside noise/distraction can have students missing a vital piece of information. This way it's all here for me and I can go back over it whenever I like. Marvellous!!!
I commence my Diploma in Hypnotherapy and Psychotherapy tomorrow, so thank goodness I have all this wonderful background and information. I am positive it will help me to become an even better Clinical Hypnotherapist, that I can use in my Business: Tammy's Tarot and Healing (which is all about healing and helping people through guidance and assistance).. mostly Reiki/Reflexology, Tarot and shortly hypnotherapy. It's been a true pleasure connecting with Uncommon Knowledge. Thank you.
"I was certified in 2000 by a school that taught the "National Guild of Hypnotists" (NGH) agenda. I enjoyed the classes but felt that much of the training was too close to stage hypnotist techniques.
"During one class, the guest instructor used a different approach -- a permissive induction, similar to the techniques you teach. I fell into a much deeper trance than I had when our regular instructors used a more authoritarian approach. Instead of feeling badgered and intimidated into a trance, this guest instructor seduced me into a trance. In fact, I felt myself going so deeply that I pulled back a bit, apprehensive about unchartered territory.
"At the end of the entire course, even though I had a certificate in hand that said I was a certified hypnotherapist, I knew that my training had just begun. Since then, I've focused my study on those "Eriksonian" techniques that my school merely touched upon but intrigued me the most.
"My never-ending quest brought me to your online school via your sister site-- hypnosisdownloads.com. (I had already found that site to be a wealth of information.) I've really enjoyed your course -- Mark and Jill are great teachers. You've helped me understand the thought and reasons behind the tools and techniques -- not just what to do, but why.
"I'll still be learning from your study materials for some time, as I go over this information again and again. I like your multi-media approach to teaching -- videos, audio files, written materials. In particular, I think the "Hypnosis Unwrapped" DVDs were the cornerstone of the course.
"Much of the other materials emphasized and expanded on these videos. Actually being able to watch Jill and Mark teach classes, plus intros and summaries from Roger, was worth the price of the course."
"I thoroughly enjoyed the Hypnosis Unwrapped Course as it felt like gaps were filled in and it was comforting and satisfying having the missing pieces come together, just like completing that puzzle and finding those last bits. I guess I am... well I know I am, totally inspired by all the teaching you all impart at UNK and now know I can step into my future with confidence. Thank-you all so much :-)"
"The course presentation very integrated, compact, could always refer back to material before or after sessions, very challenging at times for me - out of my depth at times, especially after sessions.
"It gave me an opportunity to learn much about myself moving out of comfort zone in the first instance and taking a metha-stance to understand my responses [in relation to my basic needs, for example].
"The course was far more than just content - or about the 'how to' do hypnosis for me. That in itself has been very useful and fulfilling of course, but new concepts about the role of [self] hypnotic induction really enriched my way of thinking as a whole, e.g. on my personal spiritual meditation level; as well as understanding the significance of language [metaphor, narrative, reframing, prescribing of symptom, double bind] in therapy, and checking on hypnotic content in everyday conversations. I also tried self hypnosis during a migraine attack and minimised the irritating light flashes in my eyes.
"The 'know how' expertise, I'm sure will continue with practice and I am currently reviewing the course holistically to integrate into my therapy practice further."
"This course has good structure and clear building blocks to enable participants to acquire the knowledge and skills needed to get started with hypnosis. It was also an eye opener to learn that even shallow trance states can be considered as useful in hypnosis and that repetition would eventually pay off.
"I was not very active during conference calls and online chat mostly because of the time difference. I had to join in at 3.30 am from Adelaide Australia (thus getting up at 3am). Therefore I enjoyed having the recorded conferences and I have listened to them all! I would like to get into the rewind technique and depression training as well, however will first want to implement and condition myself in basic hypnosis. You will sure hear from me again!'
"Thank you for a lovely course and your enthusiasm in presenting this material."
"I specifically enjoyed how each session was presented in the way they were as to basically tie it all in together. Each session I attended we got a recap somewhat of the previous one and when ahead with more information."
"It really seems simple common sense as to how people react to different things in life but yet we are all the same and just knowing some of the psychology of our unconscious minds works, the emotion, the resistance, the needs. Learning these things in this way has anchored it far more in my mind than any other readings I have done, including some therapy sessions I have received in the past."
"I would like to say that this hypnosis home study course is very well done. You can tell just looking at it that someone took a lot of time focusing on every little detail.
"This is different than most books and courses that I've seen. Those typically tape a seminar and sell it on a DVD, or they'll write books that are terse and difficult to comprehend or use in real world situations."
Closing thoughts from Mark Tyrrell
If you, like me, believe every client must be treated as an unique individual, and cannot be dealt with by cookie cutter approaches, then you'll find Uncommon Hypnotherapy hugely beneficial to your therapy work.
The framework of psychology and hypnosis that I teach in this course will help you become a highly flexible therapy practitioner, able to deal creatively with whoever walks through your clinic door.
To your therapeutic success,
P.S I know this price seems incredibly low for all the resources you'll receive but I want this knowledge to reach as many people as possible. And as always, this course is covered by our rock-solid guarantee. I'll see you in the course!
Frequently Asked Questions:
What is the difference between the Uncommon Hypnosis and Uncommon Hypnotherapy courses?
Uncommon Hypnosis is for anyone who wants to know more about hypnosis and get practical step-by-step ways of using it to make themselves or loved ones feel better. It’s not aimed at therapists, but more for a person who is intrigued by how the unconscious mind works. It’s taken by people from all walks of life, young and old, male and female, those who have read a lot about hypnosis and NLP, and those completely new to the whole concept. No certificate of completion is provided.
Uncommon Hypnotherapy contains everything that’s in Uncommon Hypnosis, but also additional material on psychology and how to use these techniques in the therapy environment. There are 8 lectures (5 audio, 3 video) going further in-depth into updated psychological understandings, as well as hypnotic techniques. We also provide live footage of Mark working with a therapy client, an instructive example of Uncommon Hypnotherapy in action, with the use of fascinating language patterns, metaphors, and stories. Uncommon Hypnotherapy is typically taken by practitioners (therapists, nurses, social workers, and more) wanting to learn more about therapeutic hypnosis or practising hypnotherapists wanting to use conversational Ericksonian hypnosis. A certificate of completion is mailed to you when you pass the course.
Neither course provides an official qualification in professional hypnotherapy, as we're unable to evaluate your skills in-person.
Do I need to be a hypnotherapist to do this course?
No. This course assumes no knowledge of hypnosis whatsoever. However, taking this course does not make you a licensed or certified hypnotherapist. Licensing and certification arrangements differ from country to country and we made a decision several years ago that we would not accredit therapists via purely online courses. Uncommon Hypnotherapy is typically taken by therapists, counsellors, and coaches to add a new skill to their toolbox and also by hypnotherapists looking to upgrade their knowledge of indirect hypnotherapy. In the past, we have had people from disciplines such as social work, nursing, massage therapy, and more take our courses. We welcome anyone with an interest in helping others to the Uncommon Hypnotherapy online course.
Do I get a certificate if I complete the course?
Yes. We will send you a certificate of completion when you have passed the final test.
Does this course qualify me to be a hypnotherapist?
No. Because our training is done online and we're unable to observe your practice of hypnosis techniques and give feedback, this course is not a qualification in professional hypnotherapy. This course is for professionals who want to improve their therapeutic skills or for interested laypeople.
How many continuing professional development hours does this course give me?
We've attributed 12 CPD hours to this course and we'll confirm this in our covering letter when we send your completion certificate.
Does this course teach me NLP?
NLP (neurolinguistic programming) is a system that was created from the study of hypnosis and particularly Milton H. Erickson, perhaps the greatest therapist of modern times. Uncommon Hypnotherapy fully embraces the work of Erickson and so the approaches you'll learn here encompass NLP techniques.
How long do I have to complete the course?
You'll have access to the online course for at least a year (and usually longer), but if you don't get it completed in that time we certainly won't restrict your access! And, of course, if you opt for the physical version of the course you'll have your course pack (which is mailed to you) to keep forever.
How does it work?
- You access the course by clicking the 'Enrol Now' button. Your log in details will be emailed to you almost immediately.
- Once you've got your log in details, you can access the course materials, including a welcome video from Mark, and the comments section where you can introduce yourself to your fellow delegates.
- You can begin Session 1 immediately, where you'll see a checklist that shows what you need to do to complete that session. This includes listening to the audio lecture, reading supporting materials, and watching videos. During the session, you'll learn about how hypnosis is central to understanding all human psychology, what hypnosis is, and its connection to dreaming. We also talk about pattern matching, how the unconscious mind works, and how to do a conversational indirect hypnotic induction without once directly asking someone to go into hypnosis. We also look at the powerful principle of utilization.
- You complete a short assignment then a multiple choice test and move on to Session 2. And so on through each of the 8 Sessions (there are no assignments for Sessions 2 and 7, and no tests for Sessions 6 and 7).
- As you go along, you ask any questions in the comments boxes you'll find on every page.
- You continue through the course in this fashion until you have completed the Checklists, assignments and tests.
- We send you your certificate through the post.
Why take an online course?
We trained people face-to-face for a decade while we ran our diploma course at Brighton University, in the south of England. When we moved our training online in 2008 in order to reach a worldwide audience, we were a little sceptical. We assumed people wouldn't learn so well online; that live training had to be more effective than online training. But, as it turns out, we were wrong. In a traditional face-to-face training, you see the demonstrations only once and hear the presentations only once. And, inevitably, when you go away and try to implement your new skills, questions come up. But, of course, the training has finished, so you can't ask them. With an online course, you can try things out, then come back to the group to ask any questions you have, review the relevant part of the training, and then go back and give it another shot. We've found people who learn online learn more deeply and thoroughly, which is why we now train people internationally. The process of learning, trying something out, then coming back with questions and reflections seems to work incredibly well when learning new therapy skills.
I'm not good with computers, is this online course for me?
A lot of the people who take our courses are not very tech-savvy (therapists don't seem to be computer people, in our experience!). That's why the team here at Uncommon Knowledge has designed the online training platform to be as easy to use as possible. So if you can use a mouse, use your email, and type, you'll be able to do this course. In addition, your course leader Mark Tyrrell is a self-confessed technophobe and so Uncommon U has been created with him in mind. We also have a friendly support team on hand to help you with any questions you may have. And don't forget, if you opt for the physical version you'll also get your course pack in the mail so you can read through it offline if you prefer.
Why learn from Uncommon Knowledge?
When it comes to teaching hypnosis, we've covered a lot of miles. In the beginning, there was our workshop 'How to Use Hypnosis to Help Yourself and Others', which we taught to over 2,000 people over 15 years or so. Then came our hypnotherapy diploma course and accredited UK course, which trained hundreds of hypnotherapists who are still practicing around the UK. We've spent a lot of time refining how we teach hypnotherapy and the psychology you need to make it most effective, and we think we have created something quite special in Uncommon Hypnotherapy. But, of course, you are really the only one who can make that judgment, which is why all our courses are backed by our 90-day money back guarantee. So you can give it a try in confidence that you're protected.
How can I contact you?
We'll do our very best to get back to you within 24 hours - we manage this over 95% of the time.
When you submit your query, we'll send you an automatic response confirming receipt of your query. If you don't see this email in your inbox, please check your junk or spam folder.
In the unlikely event that you do not hear back from us within 48 hours, you can assume something has gone wrong between you sending the email and us receiving it. In this case, please contact us again, making sure your contact email address is entered correctly.
By Phone: +44(0)1273 776770 9am-5pm GMT Mon-Thu, 9am-3.30pm Fri. For the current UK time, click here. Outside these hours, you may leave a message with our answering service and we'll get back to you as soon as we can. Within the UK, calls are charged at normal rates; for international rates, please check with your service provider.
By Post: Uncommon Knowledge Ltd, 3rd Floor, Boswell House, Argyll Square, Oban, PA34 4BD